Support

Please log into your account for full access to all resources available for the ProDiscover® Product Line.

Incident Response Support

If you have a non-product-related security issue and you are in need of a skilled team of analysts, contact us for on-site services. — or — If you have a non-product-related after-hours emergency, you will receive our professional answering service for emergencies only, and your call will be dispatched immediately.

ProDiscover® Product Support

The ARC Group of New York offers exceptional live support for our ProDiscover product line. Our technical team is available from 8am to 8pm, Eastern Standard Time. — or — When an online solution will meet your needs, log into your account anytime of the day or night for full access to all resources available for the ProDiscover product line. At the ARC Group, your full-time security is our business.

We are pleased to announce that the ProDiscover family has a new home. It will be incorporated into a new Product.

For those customers who have active subscriptions, we will continue to support ProDiscover until your subscription expires.